fun88 | Privacy Policy and How We Protect Your Data

1. Introduction & Scope

Fun88 (fun88-baji.com) treats your privacy as its highest priority. This Privacy Policy ("Policy") explains what information we collect when you use the fun88 platform, how that information is processed, and the steps we take to keep your data secure.

This Policy applies to the fun88 website, mobile application, and all associated services. Creating an account or using fun88's services constitutes your full acceptance of this Privacy Policy.

We may update this policy from time to time. If significant changes are made, we will notify you via email or an in-platform notification. We recommend checking this page regularly.

Our Commitment: fun88 never sells your personal information. Your data is used solely to improve our services and deliver the best possible experience for you.

2. Information We Collect

Fun88 collects information in three main ways — directly from you, automatically through your use of the platform, and from third parties.

Data Type	Example	Reason for Collection
Identity-Related	Full name, date of birth, National ID number	KYC Verification & Age Confirmation
Contact Information	Email address, mobile number, physical address	Account Communications & Security Notifications
Financial Information	Bank account and mobile banking numbers	Deposit & Withdrawal Processing
Technical Information	IP address, device type, browser	Security Monitoring & Fraud Prevention
Usage Data	Login time, betting history, game activity	Service Improvement & Personalization

We never collect data unnecessarily. Every piece of information we gather has a specific, legitimate purpose. Documents collected as part of the KYC process — such as a National ID or passport copy — are used solely for identity verification and are stored in encrypted format.

3. How Your Information Is Used

Fun88 uses the data it collects for the purposes listed below. The legal basis for each use is clearly stated:

Account Management: To complete registration, login, and KYC verification.
Payment Processing: To process deposits and confirm withdrawals.
Customer Support: To resolve your complaints and queries promptly.
Security Assurance: To prevent fraud, money laundering, and account hacking.
Service Improvement: To analyze user behavior and continuously improve the platform.
Promotional Communications: To keep you informed about bonuses and offers, with your consent.
Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.

Marketing Communications: You can opt out of promotional emails or SMS from fun88 at any time. Simply update your preferences in Account Settings or contact our support team.

4. Data Sharing & Disclosure

Fun88 does not sell your personal data to third parties. However, limited information may need to be shared in certain specific circumstances:

Payment Providers: Necessary information is shared with bKash, Nagad, or your bank to process deposits and withdrawals.
KYC Partner: Your information may be shared with approved KYC service providers for identity verification.
Legal Authorities: Information may be disclosed to relevant authorities in response to a court order or other legal obligation.
Preventive Measures: Information may be disclosed to regulatory authorities if money laundering or fraud is suspected.
Business Changes: In the event of a change in ownership or merger, your data may be transferred to the new operating entity.

Before sharing data with any third party, their privacy standards are verified. fun88 shares only the minimum information necessary — nothing more.

5. Cookies & Tracking Technologies

Fun88's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Essential Cookies: To maintain login sessions and ensure platform security. These cannot be disabled.
Functional Cookies: To remember your preferences, such as language and display settings.
Analytics Cookies: To analyse user behaviour and improve our services.
Marketing Cookies: To show you relevant ads based on your interests (optional).

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6. Data Security Measures

Fun88 applies industry-leading security measures to protect your data. Multiple layers of protection are in place at every level:

SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
Two-Factor Authentication (2FA): An additional security layer applied at login and withdrawal.
Firewall Protection: Advanced firewall systems are in place to block unauthorized access.
Regular Security Audits: Regular system audits conducted by independent experts.
Data Masking: Financial data is partially masked to minimize exposure in the event of unauthorized access.
Staff Training: All fun88 staff receive regular training on data protection.

Never share your password or login details with anyone. fun88 will never ask for your password by phone or email. If you receive any suspicious communication, please notify us immediately.

7. Data Retention Period

How long fun88 retains your data depends on the type of information and applicable legal requirements. No data is kept beyond what is necessary.

Account Information: For the duration of active account use and up to 5 years after closure.
Financial Transaction Records: A minimum of 5 years, as required by law.
KYC Documents: 5 years after verification, or as required by law.
Log Files & Technical Data: Up to 12 months.
Customer Service Records: 3 years from the date of last contact.

After the retention period, data is securely deleted or anonymised so it can no longer be linked to any individual.

8. Your Rights

As a fun88 user, you have several important rights regarding your personal data. We respect these rights and make it easy for you to exercise them.

1

Right to Access

You have the right to request what personal information we hold about you.

2

Right to Rectification

You can request corrections to any inaccurate or outdated information.

3

Right to Erasure

In certain circumstances, you may request that your data be deleted.

4

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

5

Right to Data Portability

You can request a copy of your data in a readable format.

6

Opt-Out of Marketing

You may opt out of promotional communications at any time.

To exercise any of these rights support@fun88-baji.comEmail us and we will respond within 30 days.

9. Protection of Minors

Fun88 strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect or process any personal information from minors.

Age is verified at registration and confirmed through the KYC process.
If a minor is found to have created an account by mistake, it will be suspended immediately upon detection and all associated data will be deleted.
If parents have any concerns, please contact our support team immediately.

18+: fun88 is for adults only. To learn more about responsible gaming, visit our Responsible Gaming Page View.

10. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

Email: support@fun88-baji.com — Responses within 24 hours.
Live Chat: Live chat support is available directly on the platform after logging in.
Data Protection Requests: Send an email with the subject line "Privacy Request".

Once a privacy complaint is received, fun88 will work to resolve it within 30 days.

Fun88 Privacy Policy — Your Data, Our Responsibility